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Our Care Quality Commission rating

All services at Chesterfield Royal Hospital inspected in April 2015 were ‘caring’ and ‘staff were kind and caring towards patients’ and treated them ‘with dignity and respect’.

The Care Quality Commission (CQC)

The CQC is the independent regulator of health and social care in England. Their role is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care. On August 4 2015 the CQC published their inspection report for Chesterfield Royal Hospital.

Our Inspection Report

It’s a good report – it recognises lots of excellent patient care and good practice, shows that we’re heading the right way and are already making improvements, and acknowledges that we’re clear about what needs to get better in our hospital and what we need to improve.

How did the CQC rate us?

There were 44 elements in their inspection, 30 were ‘good’ (green) and one was ‘outstanding’. There were 13 areas that ‘require improvement’ (amber) but no major issues of concern - and nothing the CQC declared ‘inadequate’ (red). The scoring methods used by the CQC calculate the rating elements given to each service, in each of the fundamental standards. It means that the overall rating for the whole hospital is currently set at ‘requires improvement’.


You can see the full rating on the CQC’s website.


What did the CQC find at our hospital?

The CQC looked at nine specific areas of care, including the emergency department, maternity, children and young people’s services and critical care - and inspected them against their five fundamental standards, which determine how safe, effective, caring, responsive and well-led services are.

In the report’s introduction, the CQC inspection team summarises that it: finds that all services at Chesterfield Royal Hospital inspected in April 2015 were ‘caring’ and that ‘staff were kind and caring towards patients’ and treated them ‘with dignity and respect’. As you would expect there are some good and outstanding practices highlighted and some things that we need to get better at. The report acknowledges that we have already made great progress – for example in our latest patient experience survey.