Our Vision and Values
DSFS is a wholly-owned subsidiary of Chesterfield Royal Hospital NHS Foundation Trust which went live on March 31 2019. We are developing our vision and values as an independent company within the Trust’s ‘family’. We have pledged to:
- Provide first-class healthcare facilities and support services to best practice quality standards in a cost effective way - giving the public value for the money they put into the NHS.
- Remain committed to the Trust’s ethos, values and principles to provide the best possible services.
- Make DSFS a great company for people to be part of – where staff feel valued and appreciated and where their wellbeing matters.
- Work with all our staff and stakeholders to make DSFS a real success that we can all be proud of.
DSFS has its own Board and organisational structure, which you can see here:
Tuesday, July 16 2019
Derbyshire Support and Facilities Services (DSFS) - the subsidiary company launched by Chesterfield Royal Hospital NHS Foundation Trust at the end of March 2019 - has appointed a new Managing Director to lead the company’s strategy and with responsibility for ensuring a positive experience for patients and staff, service improvement and
developing business opportunities for the future.
With more than 20 years commercial experience at Director level - both in the UK and in Europe,
Dennis Kentrop (right) has a strong facilities industry background and is well-versed in delivering a range of these support services to hospitals. His knowledge of healthcare, pharmaceutical and other industries – along with business plan development, large-scale change programmes and creating service excellence – will enable him to grow the new company, through innovative approaches, new quality standards and a more dynamic business model.
Speaking about the appointment, Lee Outhwaite, the Royal’s Director of Finance & Contracting comments: “We are delighted that Dennis will join our subsidiary company. As a wholly-owned entity of the Trust we were looking for a Managing Director who could bring a wealth of experience and a new dimension to our venture. With a successful track-record in a number of commercial organisations Dennis will offer the Trust a different perspective from which to provide high-quality support services, at the same time as realising value for money and business potential.”
Dennis will join DSFS this month (July 2019) and is looking forward to leading and developing the company’s strategic direction. “It’s exciting to become part of a subsidiary company that’s owned by the NHS. With greater demand on clinical services than ever-before our support services play an enormous part in patient care and treatment, from electronic appointment systems, to well-maintained clinical equipment and buildings, clean wards and clinics, plus everything else in-between. I want to make sure DSFS offers responsive, high-performing and best value services that underpin patient experience and the Trust’s reputation as a good hospital with first-class services. I am also looking forward to working with DSFS Director colleagues, our Employee Associate Directors and all our staff to create a company that also offers a great place to work, where everyone has an opportunity to develop their career and to contribute to our future plans and proposals.’
Wednesday, May 8 2019
ROYAL’S SUBSIDIARY COMPANY TO GIVE STAFF A VOICE ON THE BOARD
The new subsidiary company set up by Chesterfield Royal Hospital NHS Foundation Trust is set to offer its employees a ‘voice on the Board’ – to make sure it listens to its staff and takes account of their views when making decisions.
Derbyshire Support & Facilities Services (DSFS) went live at the end of March. Around 730 staff from IT, finance, estates and facilities, procurement and clinical engineering, transferred to the company taking their NHS terms and conditions with them and protected for at least 25 years. In a challenging financial environment the move has safeguarded these valuable services and jobs from third party outsourcing, staffing reductions and redundancies.
Directors leading the company have pledged to involve staff in how the organisation is run and improved and as part of this commitment to staff engagement are advertising for three Employee Associate Directors to work in partnership with them on the Board. The roles are open to all staff working within the subsidiary – as long as they have been in post since at least May 1 2018. The position attracts a responsibility allowance of £3000 per year on top of salary*.
Speaking about the new development, Managing Director of DSFS, John Williams comments: “This is a really exciting step for our new venture. Creating a shared sense of purpose, where the Board and its staff work together for the benefit of the company is something we are keen to realise. It’s an important part of the culture we want to develop and embed.
“We’re inviting applications from all interested DSFS staff that want to see our subsidiary grow and succeed. We are determined to build on the positive staff engagement programme we ran as part of the process of setting up DSFS.”
The three associates will actively participate in Board meetings – enabling directors to use the knowledge and ideas of its workforce and supporting decision-making and improvement. They’ll act as DSFS ambassadors, championing new initiatives, connecting with colleagues across DSFS teams and promoting opportunities for them to get involved.
The positions are already out to advert – with the new Employee Associate Directors expected to be in post by June 2019.
‘Sharing My Views’ - Dennis Kentrop’s Blog
‘Sharing My Views’ is Managing Director, Dennis Kentrop’s blog for #TeamDSFS. It’s a bi-monthly publication that looks at hot topics and the latest news from his perspective.
‘DSFS Dispatch’ Newsletter
‘DSFS Dispatch’ is the bi-monthly newsletter from Derbyshire Support & Facilities designed to share news and information about the subsidiary, it’s plans, developments and successes.
Dennis Kentrop, Managing Director
With more than 20 years commercial experience at Director level - both in the UK and in Europe, Dennis Kentrop has a strong facilities industry background and is well-versed in delivering a range of these support services to hospitals. His knowledge of healthcare, pharmaceutical and other industries – along with business plan development, large-scale change programmes and creating service excellence – will enable him to grow the new company, through innovative approaches, new quality standards and a more dynamic business model.
Stuart Ellis, Commercial Director
An experienced strategic and operational leader, Stuart joined the Trust in 2008 and has a real interest in staff-led improvement. His management background has seen him take up a variety of roles in our organisation, including Head of Innovation, and General Manager for Facilities, where he set up its retail arm. He was also instrumental in establishing Royal Primary Care and presently, as Associate Director for Commercial Services he leads the Trust’s Procurement and Commercial Services functions - as well as aspects of the Joined Up Care Derbyshire programme delivery. With an NHS background he’s transferring over to the Board of DSFS with a will to explore innovative approaches that will generate or release resources for use elsewhere in the organisation.
Chris Tann, Operations Director
Chris joined the NHS in 1981 and has a number of technical Estates qualifications alongside his formal Estates and Facilities Management skills and experience. He’s worked in a number of key roles across Derbyshire Health Organisations including Regional Energy Manager; Capital Development Manager and Head of Estates. As previously the Trust’s Associate Director of Estates and Facilities, he provides leadership for our wide-ranging Estates and Facilities Services functions. In transferring over to DSFS Chris is keen to create a company that works to best practice - and in the past he has worked with the Department of Health to develop national quality standards for estates and facilities services. As a member of the DSFS Board he is also looking forward to developing the company on a more commercial footing.
Ian Hazel, Director of IT & Infrastructure
Ian has a wealth of Information and Communication Technology experience gained over 27 years in the profession. He is a member of the British Computer Society and holds a number of ICT specific qualifications. He is a member of the British Computer Society, holds a number of ICT specific qualifications and is a Prince2 certified practitioner. Ian joined Chesterfield Royal Hospital in December 2002 as Information Systems Manager, progressing through a number of senior roles within the Informatics team before being appointed to Associate Director of ICT & Patient Records in June 2016, leading our ICT, Medical records and Clinical Engineering functions. Before he joined the NHS he held senior roles in the private sector, where he was the Head of IT for both Sytner Group Limited and Pendragon PLC, the UK’s leading automotive retailers. In transferring over to the Board of DSFS he is keen to ensure that the company continues to apply technological solutions to solve complex business issues - improving both patient and staff experience.
James Gray, Head of Financial Services
Having always worked in Finance and the Public Sector, James joined Chesterfield Royal in 2012 and has held a variety of roles in Finance. He is currently head of Financial Services looking after all incoming and outgoing invoices for the Trust and DSFS along with managing all the Treasury functions and also financial matters for our Charity.
Concerned with the amount of negativity towards the subsidiary, James wanted to be an Associate Director to try and be that voice on the ground and feed into and out of board meetings and therefore giving open and honest communication.
Outside of work James is married with one child, he is a school governor and enjoys taking his caravan away for weekends.
Mike Stockton, Porter
Porter Mike has been in the NHS for over three years now - firstly as a bank porter and then more recently moving into a part time role. He joined us after taking early retirement from Royal Mail after 33 years, working initially in administrative roles before moving into management and finishing as Head of Road Safety.
Mike took on the role of Associate Director in order to help his colleagues across DSFS and the wider Trust such as nurses and health cares. He believes by listening and engaging with them on their ideas about how to improve processes and procedures, he can be their voice on the Board to facilitate getting these improvements done.
Outside of work Mike loves socialising, cycling, walking and spending time with his family.
Diane, Duquemin, Senior Patient Services Supervisor
Diane joined the Trust in March 2014. After previously working at Robinsons Chesterfield and local councils she embarked on a career in the accommodation and hotel industry where she worked for over ten years progressing to Accommodation Manager at Jury’s Inn in Sheffield.
At the Trust Diane previously worked on Ridgeway Ward alongside her role as cleaning audit manager across all areas before accepting her current position as Senior Patient Service Supervisor.
Diane is really looking forward to her role as Employee Associate Director seeing this as a real opportunity to engage with colleagues and getting people involved in our journey. She believes in delivering great service, great productivity and sees the move to DSFS as a great first step to achieving this vision.
Outside of work Diane loves spending time with her grandchildren and the peace and tranquillity of walking her 11 month old French bulldog.
Matt Castledine, Clinical Engineering Operational Manager
Matt started his NHS career in 1989 with Trent Regional Health Authority as a trainee Medical Physics and Physiological Measurement Technician where he gained skills in audiology, cardiology, nuclear medicine and clinical engineering progressing to his current position as our operational manager in Clinical Engineering.
Matt is a member of the Institution of Engineering & Technology and an Incorporated Engineer with the Engineering Council and has a keen interest in engineering innovation.
He has a passion for staff engagement and was involved in the creation of the Trusts Health and Wellbeing Committee and believes that working together with DSFS staff we can make a real difference and influence positive changes.
Outside of work Matt is married with 3 children, he also enjoys playing tennis both socially and for two local teams.