This is a video conference clinic which you access without visiting the hospital. You will need internet access and either Google Chrome or Safari browser to enter the clinic. Video appointments are pre-arranged through specific clinics and only those patients who have a scheduled appointment time will be able to access this service. Please take the time to review the trouble shooting and patient information leaflets provided below.

  1. Make sure you are using the Google Chrome browser. 
  2. Please click on the service below which you are due to access eg. Therapy Services
  3. On the following screen please then click the ‘start video button’
  4. You will then be taken to a virtual waiting room and music will play to show that you have successfully entered the room. Your clinician will know that you have arrived and you are waiting.
  5. When your clinician is ready to start the consultation, they will join you on the screen and the consultation will proceed exactly as if you are in a surgery or clinic room. 
  6. If your clinician decides that a face to face appointment is necessary, this will then be arranged in the usual way.

Please note this is currently in a 'testing' phase so you will be asked feedback at the end of the session. If you have any specific concerns that you wish to raise please contact the relevant department using the phone number on your clinic letter.

Attend Anywhere is completely confidential and secure. Your call cannot be accessed by anyone else. Your clinician will be in a private room, just as if they were meeting you face to face.  We strongly advise you to plan your call so that you are in a quiet room too, so that you can hear everything that is said and to ensure that your privacy is protected. At the end of the consultation, a short questionnaire will appear on the screen, asking about your experience with Attend Anywhere. We welcome your feedback so please take a couple of minutes to complete it if you can. Attend Anywhere provides a real opportunity to improve services to our patients, reducing unnecessary travel and risks of delay due to weather or transport issues, and all comments are welcome