IMPORTANT INFORMATION – MARCH 18 2020

We are caring for (and will continue to care for) patients in our hospital who have confirmed Coronavirus (COVID-19).

We’re taking every infection prevention precaution - and our staff are trained and equipped to look after these patients safely and appropriately.

If you are planning to come to the hospital please check this important advice:
•    Please DO NOT ATTEND if you have symptoms that could be potentially be COVID-19 – a new continuous cough and/or a high temperature of 37.8 degrees or more.  Seek advice and information here: www.nhs.uk/conditions/coronavirus-covid-19
•    Is your visit absolutely essential? You can still visit your relatives and friends – but to protect them (and you) you must follow our revised visiting guidance, which you can find here: https://www.chesterfieldroyal.nhs.uk/patients-and-visitors/staying-hospital/visiting
•    If we need to postpone your out-patient appointment we will let you know. However, we are conducting routine out-patient appointments by telephone if this is clinically appropriate.  If you are asked to attend for an appointment however, please still come unless you have the symptoms described above, in which case you should ring the number on your appointment letter and let us know.

YOU MUST HELP US TO PREVENT THE SPREAD OF INFECTION WITHIN THE HOSPITAL

•    Wash your hands often with soap and water, for at least 20 seconds especially when you arrive, if you touch anything in the ward bay, when you leave and after using the toilet. Use a sanitiser gel if soap and water are not available. 
•    Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. 
•    Avoid touching your eyes, nose and mouth, especially with unwashed hands. 
•    Avoid close contact with people who are unwell. 

Information for the public is available at gov.uk/coronavirus

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. 
 
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation. 
 
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

Guidance on self isolation is on the Gov.uk website: https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing