IMPORTANT INFORMATION

From Monday 19th July, a number of the restrictions in place to prevent the spread of Covid-19 are being lifted across the country.

However, we’re sure you will understand that in order to ensure that we’re taking all possible precautions to protect our staff and patients, some of whom have serious underlying health conditions, all current restrictions will remain in place throughout this hospital.

This means that our staff, visitors, patients and anyone entering the building will still be expected to wear a surgical face mask, there are mask stations providing masks at all entrances, and observe social distancing where possible to keep everyone safe.

Thank you in advance for your cooperation, click here to read more.

We are caring for (and will continue to care for) patients in our hospital who have confirmed Coronavirus (COVID-19) and will continue to take every infection prevention precaution until further notice - we are in constant contact with NHS England, our partner organisations and neighbouring hospitals to monitor the ongoing situation.

If you are planning to come to the hospital, please continue to check this important advice:

•    Please DO NOT ATTEND for any of the following reasons...

1. You are showing any signs or symptoms suggestive of covid-19;
2. You have been swabbed for Covid-19 and are awaiting the results;
3. You have received a positive diagnoisis of Covid-19 within the last 14 days or;
4. You are currently isolating because you have been notified as being a close contact 
 

  • Visiting loved-ones - throughout the pandemic we have reviewed and amended our visiting guidance, taking account of the latest COVID-19 position. You can check the latest position here: https://www.chesterfieldroyal.nhs.uk/patients-and-visitors/staying-hospital/visiting 
     
  • We are conducting routine out-patient appointments by telephone if this is clinically appropriate.  If you are asked to attend for an appointment however, please still come unless you have been instructed to isolate, in which case you should ring the number on your appointment letter and let us know.
     

YOU MUST HELP US TO PREVENT THE SPREAD OF INFECTION WITHIN THE HOSPITAL

•    Wash your hands often with soap and water, for at least 20 seconds especially when you arrive, if you touch anything in the ward bay, when you leave and after using the toilet. Use a sanitiser gel if soap and water are not available. 
•    Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. 
•    Avoid touching your eyes, nose and mouth, especially with unwashed hands. 
•    Avoid close contact with people who are unwell. 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.

Guidance on self isolation is on the Gov.uk website: https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing

Outpatient Appointments

We see around 240,000 out-patients every year.  At the moment, to reduce the number of people coming on to our site (and reduce the risk of infection spreading) we are carrying out some routine new and follow-up out-patient appointments by telephone or on-screen (if your doctor feels this is clinically appropriate).  In some cases your doctor may need you to come to hospital for your appointment.  You should still attend unless you have any of the COVID-19 symptoms described above.  If you do have symptoms please ring the number on your appointment letter and let us know. If we need to postpone your out-patient appointment we will let you know. 

At the moment we ask that patients attend their appointment alone as we have limited space in clinics to maintain social distancing.  There are some compassionate and legal exceptions to this, which can be viewed in the document below: 

Thumbnail Title Filename Date Posted Size
PDF file icon Coronavirus - Outpatient Appointments October Update 2020 Coronavirus_-_OutPatientAppointmentsOctoberUpdate2020.pdf 29/10/20 295.65 KB

Covid-19: Domestic Abuse and Support Resources

The organisation Women's Aid has put together a number of resources to help survivors, friends, family, neighbours, and community members:

https://www.womensaid.org.uk/covid-19-coronavirus-safety-and-support-resources/

Derbyshire Mental Health Helpline and Support Service 

Mental health support is now available to Derbyshire residents of all ages through a new mental health helpline and support service.

Call 0800 028 0077 - this is a freephone number and calls from landlines or mobiles should be free. The support line is open 24 hours a day, seven days a week.

https://www.derbyshirehealthcareft.nhs.uk/getting-help/coronavirus-covid-19/mental-health-support-line