NHS Organisations are required to ensure that the needs of all users are met. One aspect of this is the need to ensure that provision is made for patients with special communications needs e.g. who use sign language, or who do not speak English.
The Trust is committed to meeting the special needs of patients for whom there is an identified linguistic or sensory barrier to communication.
We want to make sure everyone gets the information they need in hospital. If you need an interpreter to help you, or just want to check one has been booked, please:
For interpreting services please ring the Quality Governance Team on 01246 51 3735 (ext 3735) between the hours of 8.00am – 2pm
Emergency Out of Hours:
- Please ring the Languageline Call Centre 0845 310 9900
- For telephone interpreting services – Option 1
- Face to Face services – Option 2
- Please quote reference 411982
All patient information leaflets produced by the hospital are available in large type and other languages, please contact our Patient and Public Involvement department on 01246 513735 for further information.