Patient Hub

We’re making things easier by helping you to manage your appointments online

We use the secure online portal Patient Hub, allowing you to CONFIRM your hospital appointments.

What is Patient Hub?

Patient Hub is a secure online portal which allows you to access all of your appointment information and confirm your hospital appointments in one place, by using your smartphone, tablet or computer. 

Why am I being offered this new appointment reminder service?

Chesterfield Royal Hospital is working hard to save costs, such as post and print. These savings mean more money for nursing services and lifesaving equipment.

You’re also less likely to miss appointments because of postal delays or errors.

Do I need to create a Patient Hub account?

No, the hospital will create the account for you. As soon as you are a patient of the hospital, there will be an account in your name. You only need to access it when you need to see your appointment details. Please make sure we have your up-to-date mobile phone number.

How do I get access to my account?

All patients with a registered mobile phone number or email address will automatically have access to this service.  A message will be sent please then follow these steps:
1.    Click on the link.
2.    You’ll be asked to enter either your mobile number or email address, together with your date of birth.
3.    You will then be sent a 6-digit authentication code by SMS, or by email if we don’t have your mobile number.
4.    Enter the 6-digit code. Please be aware the authentication code will expire in one minute
5.    Then you are securely logged in to Patient Hub
Patient Hub has clear login instructions for you to follow. After that, you can go back at any time.
If you have more questions, we’re happy to help. You’ll find many answers in our detailed Q&A document on the here.

Please make sure we have your up-to-date mobile number.

You can find out more about how it works and how it could help you by taking a look at the leaflets and flyers below… just click on the documents to download.