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Facilities

Interpreting Services 

NHS Organisations are required to ensure that the needs of all users are met. One aspect of this is the need to ensure that provision is made for patients with special communications needs e.g. who use sign language, or who do not speak English.

The Trust is committed to meeting the special needs of patients for whom there is an identified linguistic or sensory barrier to communication.

We want to make sure everyone gets the information they need in hospital.  If you need an interpreter to help you, or just want to check one has been booked, please:

Contact our Patient and Public Involvement department on Tel: 01246 513735.
Email: jbrown48@nhs.net

  • Deaf Access Services 07771752030 to book a signer – 24 hours a day for 365 days a year
  • Face to face interpreting services 01246 513735 from 08.30 till 16.30 – Monday to Friday
  • Out of Hours face to face interpreting Services 0845 310 99 00 (option 2) 24 hours a day for 365 days a year
  • Out of Hours and in an emergency telephone interpreting services 0845 310 99 00 (Option 1) 24 hours a day for 365 days a year

All patient information leaflets produced by the hospital are available in large type and other languages, please contact our Patient and Public Involvement department on 01246 513735 for further information.