Customer Service Practitioner Level 2-
Ideal for learners who provide would like to provide a high quality service to customers. These may be one-off or routine contacts or gaining insight through measuring customer satisfaction. You may be the first point of contact for your department. Learners must be able to evidence Level 1 in Maths and English or functional skills will need to be taken alongside the programme. The duration of this course is 15 months.
Business and Administration Level 3-
This programme is available for new recruits and existing staff. This qualification is aimed at learners looking to develop their knowledge and understanding within the administrator sector. Learners must be able to evidence Level 2 in Maths and English or functional skills will need to be taken alongside the programme. The duration of this course is 18-24 months.
Team Leader Level 3-
This programme is designed for learners who would like to take responsibility for managing a team or project. They can support, manage and develop team members, manage projects, and plan and monitor workloads and resources. Learners must be able to evidence at least a Level 2 in Maths and English or functional skills will need to be taken alongside the course. The duration of this course is 12-18 months.
Human Resources Professional Level 3-
This apprenticeship is suitable for new recruits and existing staff. It is best suited to those looking to support managers and employees in the wider organisation. The learner must be able to evidence at least a Level 2 in Maths and English otherwise functional skills will need to be taken alongside the programme. The duration of this course is 18-24 months.
Junior Content Producer Level 3-
Suitable for learners who are interested in developing and creating and working to the customer/client brief, they research, prepare and develop the media messaging to maximise audience engagement, capturing the strategy and objectives of the brand and needs of the customer they are representing. Learner must be able to evidence a Level 2 in Maths and English or functional skills will need to be taken alongside the programme. The duration for this programme is 12-18 months.
Human Resources Professional Level 5-
This Course is designed for existing staff members only. This programme is designed for learners who would like to further their career in the HR department and would like to widen their HR knowledge. Duration is typically 36 months if previously completed the level 3 apprenticeship
Chartered Manager Level 6-
This programme is suitable for existing staff members only. The programme requires learners to enrol with a university and is desgined for learners who take long-term responsibility for organisational success, manage people, projects, operations or services. The duration of this programme is 48 months.
Healthcare Support Worker Level 2-
This course is suitable for new recruits and existing staff. This qualification is aimed at individuals who are potentially new to the healthcare role and would like progress into healthcare. This qualification allows learners to gain wider knowledge within the health sector and also gain experience on the wards. Learners must be able to evidence Level 1 in Maths and English or functional skills will need to be taken alongside the programme. The duration of this programme is 12 months.
Senior Healthcare Support Worker Level 3-
This apprenticeship is for learners who have already achieved the Level 2 Healthcare Support Worker programme and is looking to widen their knowledge within the healthcare sector. Learners must be able to evidence Level 2 in Maths and English or functional skills will need to be taken alongside the programme. The duration of this programme is 18 months.
Mammography Associate Level 4-
This programme is suitable for individuals who would like to develop a good understanding of breast anatomy, physiology and pathology, including clinical signs and symptoms of breast cancer, and be able to apply knowledge of ionising radiation regulations. The duration of this programme is 12 months.
Registered Nursing Associate Level 5-
This programme is available to existing staff members only. This programme typically acts as a bridging gap between a health care assistant and registered nurse however, staff members with a Level 3 qualification and healthcare experience can also apply when a cohort becomes available. Learners must be able to evidence Maths and English at Level 2 as well as a Level 3 qualification. The duration of this programme is 2 years.
Assistant Practitioner Level 5-
This programme is only available to existing staff members. This is a specialist role where the work modules are adapted to the clinical environment therefore may not be adaptable across all fields. Learners must be able to evidence a Level 3 qualification and Level 2 in Maths and English. The duration of this programme is 18-24 months.
Registered Nurse Level 6-
This apprenticeship is available for existing staff members only. The programme is ideal for students who are looking for a career in nursing. This qualification allows learners to develop their knowledge about what it means to work with patients on a ward. The duration of this programme is 3 years.
Pharmacy Assistant Level 2-
This programme is suitable for new recruits and existing staff members. This apprenticeship is best suited to those who would like to begin their career in pharmacy and would like to widen their knowledge on supporting the supply, preparation and assembly of medicines and products; issuing them to patients and other healthcare professionals and assisting in providing advice to patients to help them to make effective use of their medicines. Learners must be able to evidence a Level 1 in Maths and English. The duration of this programme is 12-15 months.
Pharmacy Technician Level 3-
This programme is suitable for new recruits and existing staff members. This course is designed for pharmacy assistants looking to progress in their career, work within the regulatory standards for pharmacy and join the registered professionals. Learners must be able to evidence Level 2 in Maths and English otherwise cannot enrol on the programme. The duration of this programme is 24 months.
Electrical Engineering Level 3-
This programme is suitable for DSFS staff; applicants can be external recruits or existing staff members. This programme is suitable for learners looking to start their career in electrical engineering and widen their knowledge and understanding of general engineering/manufacturing mathematical and scientific principles, methods, techniques, graphical expressions, symbols formulae and calculations used by engineering technicians. The duration of this programme is 42-48 months.