What is Patient Hub?

Patient Hub is a secure online portal which allows you to access your appointment information and confirm your hospital appointments in one place, by using your smartphone, tablet or computer. It allows you to:

  • Access details about your upcoming appointments
  • Access hospital appointment letters
  • Receive text and/or email reminders about your upcoming appointments 
  • Complete Pre Appointment surveys where required
  • Complete Health-based questionnaires - For those patients on Patient Initiated Follow Up (PIFU) pathways

Benefits of using Patient Hub

Chesterfield Royal Hospital is offering more communication choice to patients. Additionally, your hospital is working hard to save costs, such as post and print. These savings mean more money for nursing services and lifesaving equipment, and also improves our carbon footprint.

The reminder service keeps you informed 7 and 2 days before your appointment, meaning you won’t forget or miss important appointments.

You’re also less likely to miss appointments because of postal delays or errors.


You can also access and manage your appointments using the NHS App. Simply download it to your smartphone or tablet and you will be able to access all your Patient Hub information from there.

Log in to your NHS App account to:

  • order repeat prescriptions
  • book and manage appointments
  • get health information and advice
  • view your health record securely
  • view your NHS number

The NHS App is available on iOS and Android:


NHS App information here: https://www.nhs.uk/nhs-app/