Urgent alert

If you’re feeling unwell with COVID-19, flu, diarrhoea or vomiting, help us to keep the hospital safe for all patients and please do not visit until you’re free of symptoms. If you have an urgent appointment or it’s essential to visit a friend/relative, speak to the department manager or ward sister/manager first. 

Patient holding hand with visitorAt the Chesterfield Royal Hospital, we understand the important role visitors play in supporting patients in their recovery. 

We want all visitors to feel welcome, valued and able to ask questions. 

Our Visitors' Charter sets out what you can expect from us and what we will expect from you in return, including the safety measures that are still in place regarding visiting. We also have visitors' charters for Maternity and Children and Young People (Paediatrics).

Each ward has different visiting times to be able to manage their services effectively. If you are visiting a ward, please contact them directly for their visiting hours and capacity. 

Compassionate visiting for adult inpatients means that visiting can occur outside of a ward’s normal visiting hours or in times of restricted or suspended visiting if the patient meets any of the following criteria:

  • They are dying (last days and hours of life)
  • They have a mental health issue, dementia, a learning disability or autism
  • Where the attendance of a key contact will benefit a patient's clinical condition or wellbeing (ward staff will get in touch if a visit will be beneficial)

Please speak to ward staff if compassionate visiting applies to you.

When visiting our maternity services, please follow the current advice:

  • One partner or companion can attend all antenatal clinic appointments and pregnancy scans
  • One partner or companion can attend the Maternity Department. You are also allowed two additional visitors per day
  • Two birth partners can support women on the labour wards and in the birth centre

We encourage the involvement of parents and carers in all aspects of their child's care. On our children’s wards:

  • Family members can visit from 8am to 8pm
  • One adult is allowed to stay overnight with the patient

Please note, visiting siblings must be supervised by a responsible adult at all times.

We are currently accommodating our patients’ needs for a companion as much as possible, but we need to do this as safely as possible for everybody. We also need to take account of overcrowding in the department. This means:

  • Adults are allowed one accompanying visitor in all areas
  • Visitors may be expected to wait in the relatives’ rooms or waiting areas at times when patients are in the resuscitation room, ambulance assessment area or undergoing scanning/procedures
  • Children may be accompanied by one or both parents or carers
  • Visiting within the department is at the discretion of Emergency Department colleagues